Make an online booking this busy December

06 December 2023

The City’s Customer Offices are typically busier over the festive period as many residents choose this time of the year to pay their municipal accounts, renew licence discs and attend to their other urgent business. The City urges residents to make use of our convenient online booking system to save time and get ahead of the queue or use our e-Services. We remind residents that the December public holidays will affect operating hours, and that some of the City’s Customer Offices will be closed. 

'As we approach the busier customer office days this December, we remind residents to use our e-Services options and to make an online booking when visiting a Customer Office in person. Municipal customer offices, including payment, account enquiries, motor vehicle licensing offices, driving licence testing centres and Human Settlements offices will be closed on certain days this festive period. Residents are encouraged to check the City's website or to call ahead before visiting their nearest office,' said the City's Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.

The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed over the festive season period on the following days:

The festive season operating hours for the Liberty Promenade, Table Bay Mall and Lansdowne Corner Mall will be as follows:

Residents may access the online booking system at https://bookings.capetown.gov.za to book an appointment.

See this short YouTube video: https://bit.ly/3WH8j5o

Contacts

To register for eServices visit: https://eservices.capetown.gov.za/irj/portal

For motor vehicle registration and licensing assistance: Vehicle.Licence@capetown.gov.za

For municipal and City rental payments:

Online: www.Easypay.co.za or www.powertime.co.za

EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops

ATM: Contact your bank to add the City as an ATM beneficiary

You can also now settle your municipal account by using a convenient QR code on your invoice. The code is embedded with your EasyPay number and outstanding balance, and allows easy access to the payment portal for an accurate, efficient and secure payment process.

End

Published by:
City of Cape Town, Media Office